Frequently Asked Questions

Yes! This is an escape game and boat cruise! The cruise duration is 1 hour in length as you sail the waters!
Our ships are 50 ft long open deck vessels that include a retractable awning above the deck for bright sun and rain. There are no playing sections indoors or below decks, so we always recommend bringing an extra warm layer as the temperature tends to be cooler on the water!
So long as conditions are safe we will sail rain or shine! Please dress appropriately for the weather. In cases of inclement weather (i.e. storms) we may postpone the game. You will be notified in advance whenever possible.

The boats at all our locations are wheelchair accessible by gangplank. The door to the ship has a 42" clearance.
Service Animals and pets are permitted aboard our ship. So long as all passengers are safe, we’d love to have your seadogs sailing with us!
No lifejackets or PFD’s are needed to play. Our ships are outfitted with 45 adult lifejackets and 45 child lifejackets in case of emergency. As our vessels are high stability pontoon boats, the sail is very smooth and does not necessitate wearing a lifejacket or PFD while on board. We do not recommend passengers wear a lifejacket or PFD onboard as they can easily cause overheating even in cooler weather if worn for extended periods of time while not in the water.

This game is designed to be a fun adventure that keeps the players on their toes. The vibrant characters are always present to provide hints and assistance when necessary, but our goal is to have you feel challenged without getting to the point of frustration.
No, the experience is not private. There is a maximum capacity of 24 players that are split into three teams. You may book for as many players as you plan to bring up to capacity, but your group may be split or merged with other groups to create even teams. However, we will try our best to keep all participants with their original groups!
Each team of 8 has their own set of puzzles to solve, occasionally sharing large props with the other teams onboard.
Yes! You will be required to read in order to solve certain puzzles throughout the experience.
They can indeed! The puzzles in this game are best suited for players ages 14+, but younger pirates are always welcome! All players aged 15 and under require at least one adult (age 18+) as a player in their group as the game is played on a moving ship.
This game features moments that do require English reading comprehension. Some puzzles in this experience do not require any reading comprehension at all. Additionally, we have excellent in-game staff who are always more than happy to offer additional assistance when necessary.

As this is a live event, all sales are final and we are not able to issue refunds. However, Pirate Life is committed to providing excellent experiences to all of our patrons so if you have any questions or concerns, please do not hesitate to contact us.
As long as your group doesn’t exceed our player maximum (24 players), we are happy to modify the amount of tickets on your booking using the card we have on file up until your game start time.
Contact us at booking@escapetheship.com or call us at +1 (800) 300-2732.
Please call +1 (800) 300-2732 or email booking@escapetheship.com
Our on-site staff will be more than happy to assist you!

More Questions?
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